Clients
Clinic Status Next Site Re-audit Due Chase
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Unmatched Inbound Emails
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Annual LPA service renewal pipeline
This queue tracks annual LPA service renewals and paperwork. Site re-audits are tracked separately and are normally due every three years.
Read-only annual-renewal view. Client data is not changed here, and no email or bulk action occurs on this screen.
ClinicPeriodEligibilityEmail Schedule stateCommunicationLast relevant contact
Classification review
Preview — no classification applied. These are rule proposals built from the approved import plan sandbox and the offline postcode evidence snapshot. Nothing here changes a client's status or renewal scope, applies the import or sends email.
ClinicPostcodeLocal authorityProposed scope BasisPrevious seed
Annual LPA service renewal queue
This queue tracks annual LPA service renewals and paperwork. Site re-audits are tracked separately and are normally due every three years.
Preview — nothing is drafted or sent. This queue overlays the approved classification proposals onto the approved renewal pipeline. It never changes a client, applies a classification, or produces email; reminder timing and templates arrive in a later gate with human approval.
ClinicPeriodTimingStatusClient scope EmailBlocking reasons
Annual renewal reminder approval
This queue tracks annual LPA service renewals and paperwork. Site re-audits are tracked separately and are normally due every three years.
Preview only — approving does not send an email. Policy and templates are proposed drafts for individual human review; nothing here sends, schedules or queues anything.
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Annual LPA service renewal dashboard
This queue tracks annual LPA service renewals and paperwork. Site re-audits are tracked separately and are normally due every three years.
Reporting preview — no data is changed and no email is sent. This dashboard is a current-snapshot view recomputed on every load, not historical trend reporting.
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Marketing prospects
Prospect register — no marketing email is sent from this view. Activities are factual records of contact that happened elsewhere; recording one sends nothing.
OrganisationTrading nameTypeCompany number LocationContactStatus
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Audit Worklist
Cases link to the permanent client record — clinic and contact details live there, not here. Nothing on this screen changes a client, sends email, or affects renewals.
ClientPremisesStatusLast explicit milestone Next actionOwnerDueAttention
Client Reconciliation
Each client is reviewed one at a time against its workbook/source evidence. Decisions are recorded on the client record — this list never creates a client and there is no bulk confirm.
ClientReconciliation statusOutcomeReviewed byReviewed
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Correspondence Evidence Review
Review only — this does not update the client database, calculate renewals or send email.
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